Make three columns labeled “confirmed,” “needs review,” and “not established.” In the confirmed column for Living Longer Recovery, write: California DHCS record number 330022BP; address at 68257 Calle Azteca, Desert Hot Springs, CA 92240; residential drug and alcohol detox; 14-person capacity; co-ed adults; and incidental medical services. Record the source and the date you checked it.
Put clinical fit, withdrawal considerations, medication questions, and the appropriate level of care under “needs review.” Put current openings, admission, room type, staffing, daily schedule, insurance participation, payment, length of stay, and outcomes under “not established” until someone with authority answers. If an answer is conditional, record the condition rather than reducing it to yes or no. For example: “Coverage must be verified for this person and service” is more accurate than “insurance accepted.”
- Write the speaker’s name, role, date, and time beside each answer.
- Ask whether an answer describes current operations or general policy.
- Request clarification when public terminology and spoken terminology differ. Separate clinical fit from payment review. Mark unanswered questions plainly instead of filling gaps.