Divide your notes into three statuses. “Confirmed” should contain only facts supported by the public record or a direct, dated answer. “Needs review” should contain questions that depend on current operations or the individual. “Not established” should contain claims you have heard but cannot verify. For Living Longer Recovery, the confirmed public-record entries are the legal entity, address, record number, residential drug and alcohol detox, 14-person capacity, co-ed adults, and incidental medical services.
Put everything else in “needs review” or “not established.” Ask for today’s availability, the fit-review process, admission requirements, room arrangements, staffing during the relevant period, daily schedule, medication policies, cost, insurance participation, and next steps. Write down who answered, the date, and the exact wording. If someone says insurance will cover care, ask what has actually been verified and what remains subject to authorization, deductibles, copays, exclusions, or other plan rules. Do not treat a general statement as a payment guarantee.
- Prepare the person’s basic substance-use history without guessing or minimizing.
- List current medications, health concerns, mental health concerns, allergies, mobility needs, and recent care for professional review.
- Ask what records or identification are requested and whether bringing them creates any obligation to admit or enroll.