Facility-Tour Questions for Comparing Drug Rehab in California

Create one row for each topic: facility identity, current license or certification status, services, eligibility, accessibility, privacy, bedrooms, bathrooms, food, personal belongings, communication, visitors, medications, emergencies, costs, discharge, and continuing care. Add columns labeled confirmed, needs review, and not established. Leave room to write the source of each answer, the name or role of the person who answered, and the date.

Ask before scheduling whether you can see the areas relevant to daily life. A facility may have legitimate privacy or safety reasons for restricting access, especially where current residents are present. Record the explanation rather than treating either unrestricted access or a restricted area as automatic proof of quality. You can ask whether photographs, a live virtual view, a floor plan, or a written policy can answer what the tour cannot show. Do not photograph residents, documents, medication areas, or private spaces without explicit permission and a clear privacy basis.

• Write down who will conduct the tour and what role that person has.
• Ask which areas can be viewed and which cannot, including the reason for any restriction.
• Bring the same question list to every facility so your comparison remains consistent and fair and objective and useful and complete and reliable and clear for later review and use.

Look for places where a resident could speak privately with authorized professionals or approved contacts, but do not assume that every closed room is available for confidential use. Ask who can access resident information, how consent is handled for communication with family or other supporters, and how identity is verified before information is shared. Request the current written privacy and grievance information if available.

Communication policies deserve precise questions. Ask when phones may be used, whether devices are stored, how urgent family messages are delivered, whether calls have time limits, and what exceptions may be considered. For visits, ask who may visit, how approval works, what identification is required, whether minors can visit, and what could postpone or end a visit. These are questions, not claims about Living Longer Recovery or any other facility. Current rules must be confirmed directly.

• Ask where private conversations can occur and who may access personal information.
• Request current written phone, device, mail, and visitor policies rather than relying only on a summary.
• Ask how residents can raise a privacy concern or file a grievance without retaliation.

Ask which sleeping area, if any, reflects the space a newly admitted person would actually use. Count only what you can observe, and do not infer occupancy or availability from an empty bed. Ask how room assignments are made, whether rooms or bathrooms are shared, where belongings are secured, what items are prohibited, how laundry works, and how cleaning or repair concerns are reported. At Living Longer Recovery, public records identify a 14-person capacity and co-ed adults, but they do not establish current occupancy, room configuration, or assignment practices.

For meals, ask how dietary needs and allergies are communicated, reviewed, and updated. Observe whether the dining and shared spaces look usable and maintained, but remember that a single visit is only a snapshot. Ask what a typical day includes, who sets the schedule, how changes are communicated, and what happens if someone cannot participate in an activity. Do not assume a named therapy, particular schedule, or clinical service is available unless the facility confirms it and explains who determines appropriateness.

• Ask to distinguish a sample room from the room a person might actually receive.
• Clarify bathroom sharing, storage, laundry, cleaning, prohibited items, and repair procedures.
• Request a current sample schedule and label it needs review until timing, activities, and individual applicability are confirmed.