Describe your table in plain terms. Across the top, list Facility A and Facility B. Down the left, list exact service, potential availability date, fit-review stage, records needed, estimated charges, payment status, medication-review process, family involvement, continuing-care planning, arrival instructions, and next update time. In every cell, add C for Confirmed, R for Needs review, or N for Not established. Follow that marker with the source and date, such as “C, admissions representative, May 14, 10:20 a.m.”
Keep separate rows for “insurance participation reported,” “benefits checked,” “authorization approved,” and “amount quoted in writing.” These are not interchangeable. Ask for a written estimate that identifies included and excluded charges, deposit or payment timing, refund or cancellation terms, and which figures may change. Do not infer that an insurance card guarantees coverage or payment. If answers conflict, note both versions, contact the facility again, and ask which statement is current.
- Every answer has a date, source, and C, R, or N status
- Service availability and individual admission are separate rows
- Verbal cost comments are distinguished from a written estimate