Ask who designed the survey, contacted former participants, analyzed responses, and approved the published wording. An internal report is not automatically useless, but it should be identified as internal. An outside evaluator is not automatically reliable either. Request the evaluator’s name, the written methodology, the dates covered, and any disclosed financial relationship. Testimonials can describe one person’s experience but cannot establish a typical result or a success rate.
Keep facility facts in three statuses. “Confirmed” means a public record or supplied document directly supports the statement. “Needs review” means the facility made a specific statement but you have not examined adequate support. “Not established” means no reliable information currently answers the question. For Living Longer Recovery, California public records identify Living Longer Recovery, Inc., record number 330022BP, at 68257 Calle Azteca, Desert Hot Springs, CA 92240. Records on file identify residential drug and alcohol detox, a 14-person capacity, co-ed adults, and incidental medical services. Those records do not establish present availability, individual fit, admission, room type, staffing, schedules, medications, insurance participation, or outcomes.
- Was the analysis conducted internally or by an identified independent party?
- Can the facility provide a dated methodology or report supporting the exact public wording?
- Does the evidence concern this location and a clearly identified time period?