Build a simple comparison table with one row for each facility and columns labeled inquiry notes, consent forms, internal access, outside disclosures, billing communications, record requests, and unresolved questions. In every cell, write confirmed, needs review, or not established. Add the name or role of the person who answered, the date, and whether the answer appears in a written policy. This prevents a warm but vague conversation from being mistaken for a verified policy.
Ask whether records are electronic, paper, or both, and whether a patient portal or third-party platform is used. Find out how identity is verified for record requests and whether copies can be sent through a method you choose. Ask who may receive billing statements or insurance communications if insurance is involved. Insurance participation and payment by any plan are not established for Living Longer Recovery, so confirm both coverage questions and privacy consequences directly rather than assuming either.
- Which staff roles can access intake, clinical, medication, billing, and discharge information?
- Which outside services or vendors may store or transmit my information?
- How do I request, inspect, correct, or obtain copies of records, when legally available?