For each program, ask who handles nonurgent concerns during participation, who explains discharge or continuing-care plans, and whether a support person may participate with the adult's permission. Ask whether contact procedures differ by time of day and what the program expects someone to do when the listed contact is unavailable. Staffing, schedules, response times, and family involvement at Living Longer Recovery are not established by the locked public facts, so they require direct review.
Make a simple contact ladder with four rows: routine question, early warning sign, return to use, and immediate danger. Each row should contain the first contact, backup contact, expected purpose of the call, and alternative community resource. Do not leave blanks disguised as assumptions. If a facility cannot yet name a post-discharge contact because fit or admission has not been determined, mark that answer “pending,” and ask when it could be established. For immediate danger, call 911. For crisis support, 988 is available by call, text, or chat. Living Longer Recovery should not be treated as emergency care.
- Who is the routine point of contact, and what is their role?
- What is the backup plan when that person or service is unavailable?
- May family or another support person take part, with the adult's permission?