Useful rows include named contact, first follow-up step, appointment responsibility, medication handoff, supporter involvement, response to missed care, response to return to use, crisis instructions, costs, and items still unconfirmed. In each cell, write the actual process instead of a score such as “good.” For example, “representative will confirm who schedules follow-up” shows an unresolved item. A colored star does not.
Use three decision checkpoints. First, before sharing sensitive details, confirm whom you are speaking with and why the information is requested. Second, before making an admission decision, review unresolved fit, cost, medication, and transition questions with qualified professionals. Third, before arrival or another planned transition, confirm that important instructions and contact details have not changed. SAMHSA provides national treatment locators, but a locator result is a starting point for verification, not proof of quality or fit.
- Can the facility explain the next step without relying on vague terms?
- Are responsibilities assigned to a person or organization rather than left to “someone”?
- Have you marked every unsupported assumption as needs review or not established?
