Group amenity questions by daily function. For communication, ask about personal phone possession, calling access, device storage, charging, and internet rules. For clothing and hygiene, ask about laundry frequency, detergent, towels, toiletries, hair-care items, and prohibited products. For food, ask how dietary requests and allergies are reviewed, what meals and snacks generally involve, and whether outside food is permitted. These questions uncover practical friction that words such as “home-like” do not resolve.
Ask about outdoor access, exercise space, places for quiet reflection, visiting arrangements, and opportunities to contact supportive people, but record every response carefully. “Available” is incomplete unless you also know when access is possible, who may use it, whether approval is needed, and whether the feature is operating now. A listed feature may be unavailable during repairs or restricted under a current policy. Family involvement is also a quality question recommended by SAMHSA, but the appropriate form depends on the person and program. Ask how supportive people may be involved and how consent and privacy are handled rather than assuming visits or family programming occur.
- Phone, internet, charging, and personal-device rules
- Laundry, linens, toiletries, and prohibited personal-care items
- Food, snacks, allergies, dietary review, and outside-food rules