Label each answer confirmed, needs review, or not established, and record who provided it and when. UseLiving Longer Recovery admissions guidance for call preparation, fit, to identify information that requires a direct conversation, and applya decision scorecard for choosing residential addiction treatment in to compare answers consistently rather than relying on memory or a general impression.
Confirmed should mean that you have a current, attributable answer from an appropriate source. Note the representative's name or role if given, the date, the exact wording, and whether the answer depends on further review. Needs review means someone has started checking but no final answer exists. Not established means you have no reliable answer, the source could not confirm it, or the claim went beyond available evidence.
Create a comparison table on paper or in a simple document. Give each facility one row and make columns for record identity, service description, current availability, admission review, individual fit, medication questions, cost estimate, insurance verification, arrival timing, belongings, family communication, accessibility, and continuing-care planning. In every cell, enter a status plus a short note. Do not use a blank cell because it can later look like an accidental omission rather than an open question. Write “not established” instead. SAMHSA advises discussing treatment choices with qualified professionals and offers national treatment locators when additional options are needed.
- Confirmed: Record the exact answer, its source, the date, and any condition that still has to be satisfied.
- Needs review: Identify who is reviewing the question and when you should expect an update.
- Not established: State plainly that no reliable answer is available and do not fill the gap with an assumption.